Billing Terms & Conditions โ€“ Schokcolade

Welcome to Schokcolade.
These Billing Terms & Conditions explain how payments, billing, and related transactions are handled on our website https://schokcolade.com.

By placing an order on our website, you agree to these billing and payment policies. Please read them carefully before completing your purchase.

๐Ÿงพ 1. Payment Methods

We accept a variety of secure payment options to make your shopping experience smooth and reliable:

  • ๐Ÿ’ณ Credit/Debit Cards: Visa, MasterCard, American Express, Discover

  • ๐Ÿฆ Digital Payments: PayPal, Apple Pay, Google Pay (where available)

  • ๐Ÿ’ฒ Other Methods: Local currency conversions and alternative gateways depending on your region

All payments are processed through secure, encrypted gateways to ensure your personal and financial data remain protected.

๐Ÿ”’ 2. Payment Security

At Schokcolade, we take your privacy and security seriously.

  • All transactions are processed using SSL encryption (Secure Socket Layer).

  • We do not store or have access to your complete credit card information.

  • Payments are handled through trusted third-party processors that comply with PCI DSS (Payment Card Industry Data Security Standards).

If we detect suspicious activity or potential fraud, your transaction may be delayed, held, or canceled for security reasons.

๐Ÿ“… 3. Billing Authorization

By submitting your order, you authorize Schokcolade (and its payment partners) to charge your payment method for:

  • The total purchase amount, including product price, taxes, and shipping fees.

  • Any applicable currency conversion or transaction fees, depending on your payment provider.

If your payment fails or is declined, your order will not be processed until successful payment is received.

๐Ÿ’ฐ 4. Pricing & Currency

All product prices listed on schokcolade.com are in USD unless otherwise stated.
Depending on your location, you may see prices converted automatically into your local currency using real-time exchange rates.

Please note:

  • Prices are subject to change without notice.

  • Taxes or duties (if applicable) are calculated at checkout.

  • Any promotional discounts or coupon codes must be applied before completing the purchase.

๐Ÿ“ฆ 5. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email containing:

  • Your order details

  • Billing and shipping information

  • Estimated delivery time

If you do not receive a confirmation within 24 hours, please contact our support team at [email protected].

๐Ÿ”„ 6. Refunds & Chargebacks

All refund requests are handled according to our Return & Refund Policy.

If a customer initiates a chargeback without contacting our support first, we reserve the right to:

  • Suspend or ban the account involved.

  • Report fraudulent claims to payment authorities.

We strongly encourage you to reach out to us first for any billing concerns โ€” our support team will help resolve your issue quickly and fairly.

๐Ÿ•’ 7. Subscription & Recurring Payments (If Applicable)

If any of our services include subscription or recurring billing, you will be clearly informed before checkout.
You may cancel subscriptions at any time through your account settings or by contacting us.

Failure to cancel before the next billing cycle may result in automatic renewal.

โš–๏ธ 8. Disputed Charges

In case of any billing discrepancies or disputes:

  1. Contact [email protected] with your Order ID and transaction details.

  2. Our billing department will investigate and respond within 3โ€“5 business days.

  3. If verified, any necessary adjustments or refunds will be issued promptly.

๐Ÿงฎ 9. Taxes & Duties

Customers are responsible for paying any local taxes, VAT, customs fees, or import duties applicable in their country.
These are not included in our product prices and may vary depending on your region.

๐Ÿ“œ 10. Billing Contact

If you have any questions or concerns about billing, payment, or invoices, please contact us:

Schokcolade Billing Department
๐Ÿ“ง Email: [email protected]
๐ŸŒ Website: https://schokcolade.com
๐Ÿ•’ Hours: Monday โ€“ Friday, 9:00 AM โ€“ 6:00 PM (GMT-7)

๐Ÿ’ผ 11. Legal Disclaimer

Schokcolade reserves the right to modify, update, or change these Billing Terms & Conditions at any time without prior notice.
Changes take effect immediately upon posting on our website.

It is your responsibility to review this page periodically to stay informed about our billing policies.

โค๏ธ Thank You for Trusting Schokcolade

We appreciate your trust in us and your choice to shop at Schokcolade.
Our mission is to ensure a safe, smooth, and satisfying checkout experience โ€” every single time.

โœจ Schokcolade โ€“ Crafted with care. Worn with love.