Terms of Service — Schokcolade
Welcome to Schokcolade — your trusted online destination for custom Print-on-Demand apparel and accessories. By accessing or purchasing from our website https://schokcolade.com/, you agree to comply with the following Terms of Service. Please read these Terms carefully, as they describe your rights and obligations when using our platform.
1. Introduction
This website is operated by Schokcolade. Throughout these Terms, the words “we,” “us,” and “our” refer to Schokcolade, while “you” refers to the user, customer, or visitor of the site.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms and conditions or policies referenced herein or available by hyperlink.
If you do not agree with any part of these Terms, please do not use our website.
2. Eligibility
To use our services, you must:
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Be at least 18 years old (or the age of majority in your jurisdiction).
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Have the legal authority to enter into binding agreements.
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Use the website in compliance with all applicable laws and regulations.
We reserve the right to refuse service to anyone for any reason at any time.
3. Our Services
Schokcolade specializes in print-on-demand products, including but not limited to apparel, footwear, home décor, and accessories. Each product is custom-made after an order is placed — meaning production begins only once you confirm your purchase.
We do not hold inventory or produce in advance. This business model allows for personalization, sustainability, and reduced waste — but it also means that orders cannot be changed, canceled, or returned once production starts.
4. Accuracy of Information
We strive to ensure that all product descriptions, images, and pricing are accurate. However, minor variations in color, print placement, or scale may occur due to screen display differences and manual production methods.
We reserve the right to correct any errors or inaccuracies at any time without prior notice, even after an order has been placed.
5. Orders and Payments
a. Placing Orders
When you place an order on our website, you agree that all information provided is accurate and complete. Orders cannot be modified once they enter production.
b. Payment Methods
We accept major credit and debit cards, PayPal, and other secure payment options listed at checkout.
All payments are processed through secure, encrypted third-party gateways. Schokcolade does not store or have access to your credit card details.
c. Pricing
All prices are listed in USD, unless otherwise stated. Prices are subject to change without prior notice.
d. Billing Authorization
By completing a transaction, you authorize Schokcolade (or its payment partners) to charge your selected payment method for the total amount displayed at checkout, including any taxes and shipping fees.
6. Production & Fulfillment
All Schokcolade products are made-to-order.
Production typically takes 3–7 business days before shipping. This timeframe can vary during holiday seasons or high-demand periods.
Once your order has been produced and shipped, you’ll receive an email confirmation with tracking details.
7. Shipping & Delivery
Delivery times depend on your location and chosen shipping method. Estimated shipping times are as follows:
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United States: 7–15 business days
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Europe: 10–20 business days
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International: 15–25 business days
Shipping fees and times are displayed at checkout.
Schokcolade is not responsible for delays caused by customs, incorrect addresses, natural disasters, or courier issues beyond our control.
For more detailed shipping information, please refer to our Shipping Policy.
8. Return, Replacement & Refund Policy
Since all items are custom-made, we do not accept returns, exchanges, or cancellations unless the product arrives damaged, defective, or incorrectly printed.
If you receive such an item, please contact us within 7 days of delivery at [email protected] with your order number and clear photos showing the issue.
Once verified, we will offer either a replacement or a refund.
Please review our Return & Refund Policy for full details.
9. Intellectual Property
All content available on this website — including product designs, graphics, images, logos, and text — are the exclusive property of Schokcolade or its licensors and are protected by international copyright and trademark laws.
You may not copy, modify, reproduce, distribute, or exploit any part of the Site for commercial purposes without our prior written consent.
10. User-Generated Content
By uploading or submitting any design, artwork, or custom text for a print-on-demand order, you represent and warrant that:
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You own or have the legal right to use the submitted content;
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The content does not infringe upon any third-party copyrights, trademarks, or rights of publicity;
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You grant Schokcolade a non-exclusive, royalty-free, worldwide license to reproduce and use your content solely for fulfilling your order.
Schokcolade reserves the right to reject or remove any content deemed inappropriate, illegal, or infringing.
11. Limitation of Liability
To the maximum extent permitted by law, Schokcolade shall not be liable for any indirect, incidental, or consequential damages arising from:
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The use or inability to use our website;
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Delays or errors in shipping;
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Loss of profits, data, or goodwill.
Our total liability for any claim shall not exceed the amount paid for the order in question.
12. Disclaimer of Warranties
All products and services are provided “as is” and “as available” without any warranties, express or implied.
We do not guarantee that our Site will be uninterrupted, error-free, secure, or free of viruses.
Your use of our website and products is solely at your own risk.
13. Indemnification
You agree to indemnify, defend, and hold harmless Schokcolade, its affiliates, partners, and employees from any claim or demand, including reasonable attorney’s fees, arising out of your breach of these Terms or violation of any law or third-party rights.
14. Termination
We reserve the right to suspend or terminate your access to the website at any time, without notice, if you violate these Terms or misuse our services.
Termination will not affect any rights or obligations that arose prior to the termination date.
15. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the United States (or the country in which Schokcolade operates), without regard to its conflict of law principles.
Any disputes arising under these Terms shall be resolved exclusively in the competent courts of the applicable jurisdiction.
16. Changes to the Terms
Schokcolade reserves the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date.
Continued use of our website after any such changes constitutes acceptance of the revised Terms.
17. Contact Information
If you have any questions about these Terms of Service, please contact us:
📧 Email: [email protected]
🌐 Website: https://schokcolade.com/
📍 Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT-7)